When someone nearby searches for "dentist near me" or "mithai shop open now", Google shows a map with three businesses. If you're one of the three, you get the call. If you aren't, you don't exist.
What it is
A Google Business Profile is a free listing with your name, address, hours, photos, reviews and phone number. It takes about an hour to set up properly.
Seven things that matter
- Choose the right main category. "Pharmacy" and "Medical shop" are different, so pick what customers search.
- Add real photos. The shopfront, inside, products and staff. Listings with photos get more calls.
- Keep hours accurate, including festival days.
- Add your WhatsApp or booking link.
- List services or products with prices.
- Ask happy customers for a review. Send a link right after a good visit.
- Reply to every review, even the negative ones, politely.
Then the website
Once your listing is in good shape, a simple website gives Google more to show, and gives customers a place to book or order. Do them in this order and you'll see calls within weeks.