Most small businesses already live on WhatsApp. That makes it the easiest place to put an assistant, if you set honest expectations.
What it does well
- Answers repeat questions: timings, prices, location and availability
- Books, reschedules and cancels appointments
- Takes simple repeat orders
- Sends reminders and payment links
- Collects details from new enquiries before a person calls
What still needs a person
- Complaints and sensitive conversations
- Custom quotes and negotiations
- Anything medical, legal or financial that requires judgment
A good assistant knows its limits and hands over smoothly, with the conversation attached.
What it costs
Setup depends on how many things it needs to do. Running costs have two parts: WhatsApp message fees and AI usage. We estimate both for you before you commit.
How to start
Pick one job, such as appointment booking, run it for a month, and measure calls saved and bookings gained. Add more jobs only after the first one works.